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Cancellations

Cancellation Requirements: Body Tech™’s Reservations Department must be notified of all cancellations. Cancellation fees will be charged to the client’s credit card on file. Companies scheduled to pay by check will be billed. These fees are necessary as our licensed professionals set aside that time and must be compensate for their time, inconvenience, and lost wagesCancel.

Emergency Cancellations: Body Tech™ always tries to work with our valued clients during emergency situations if we are notified in a timely manner. Cancellations that are a result from emergency weather conditions and natural disasters incurs no cancellations fees as the safety of our clients and our professionals are of the utmost importance.

Scheduling

Cancellation Policies for Individuals & Couples

There will be a $50.00 cancellation fee per each scheduled individual service if the cancellation is within 4 hours of the scheduled reservation, with exception of the last hour.  If the reservation is canceled within one hour, or if client(s) are a no-show of the scheduled reservation, there will be a full service fee per each individuals scheduled reservation. Fees will be automatically charged to the client’s credit card on file or what is arranged per each individual.


Cancellations for Health & Wellness Clients

Clients who are receiving our discounted rates through our Health & Wellness Program require a 12 hour notification to cancel or reschedule a reservation through Body Tech™’s Reservations Department. There will be a $25.00 cancellation fee if the reservation is canceled within 4 hours with exception of the last hour.  Cancellations within one hour of the scheduled reservation or no-shows will be charged $50.00 that will be automatically charged to the client’s credit card on file.


Massage Spa Party Reservations 
A two week advance reservation is advisable to schedule a team of Massage Spa Professionals for a medium to larger massage spa party.  Smaller massage spa parties with one to two professionals can be scheduled within 72 hours.  We of course will consider shorter time frames depending upon staff availability.

Cancellations for Massage Spa Parties

Cancellations within 24 hours of the scheduled Massage Spa Party reservation, with exception of the final four hours, there will be a 50% cancellation fee of the reserved services. Cancellations within four hours of the reserved services there will be a 75% cancellation fee. No-shows and cancellations within one hour of the reserved service there will be a full service charge. Cancellation charges for Massage Spa Parties will be applied to the credit card on file.


Cancellations for Corporate & Event Services

Cancellations within less than 24 hours of the scheduled reservation will be charged 20% of the total amount due, with exception of the last four hours. Cancellations within four hours with exception of the last hour of the scheduled reservation will be charged 75% of the total amount due. Cancellations within one hour of the scheduled reservation will be charged 100% of the total amount due. Cancellation charges for on-site chair massage services will be applied to the credit card on file or billed.


Cancellations for LMT Staffing Services

Cancellations within less than 24 hours of the scheduled reservation will be billed 20% of the total amount due.