Reservations

 
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                        Reservations Procedures             Forms of Payment
        

 
All reservations are arranged and confirmed through Body Tech’s Reservations Department via telephone. 

To schedule a clients reservation, we are required to obtain driver's license and credit card information.  Drivers license information (your identification) must be verified upon arrival by our Body Tech professional. 

Charges will be billed following each reservation to allow flexibility to up-grade services and/or add a gratuity.

Early morning and later evening reservations should be scheduled in advance.  Reservations that are scheduled before 9am or after 10pm will be assessed a $20.00 additional fee. 
                        

Reservations Scheduling Policies

 
Hotel & Residential Reservations 

Reservations for massage services can normally be scheduled the same day and frequently within a couple hours depending on staff availability.

Additional and Specialty massage spa services require some advance notice. 

Later evening and early morning reservations need to be scheduled in advance. 

To guaranty availability we advise all reservations to be scheduled with some advance notification.

Health & Wellness Program Reservations 

Reservations need to be scheduled in advance and following each completed reservation until the package purchased is fulfilled.  A 72 hour notice is required for rescheduling a reservation to assure our professionals availability.
   

Massage Spa Party Reservations 

A two week advance reservation is advisable to schedule a team of Massage Spa Professionals for a medium to larger massage spa party.  Smaller massage spa parties with one to two professionals can be scheduled within 72 hours.  We of course will consider shorter time frames depending upon staff availability.
              

Corporate & Event Reservations

A 72 hour advance notification is advisable to schedule a small to medium corporate event.  Larger corporate events that require a team of massage professionals need at least one week advance notification.  We of course will consider shorter time frames depending upon staff availability.
          

   
LMT Staffing Reservations

A 72 hour advance request for LMT staffing is advisable to schedule through our LMT Staffing Service.  We do not guaranty availability on short notice however, we will do our best to fulfill the staffing request.  Depending on the territory, we do not guaranty LMT Staffing availability.
   

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Reservations Procedures

Advance notification to schedule all reservations is advisable to assure availability.  We normally are able to schedule same day reservations however depending on our daily bookings we can not guaranty that availability.

To schedule a reservation, a Body Tech™ Reservations Specialist will need to collect the following information…
•    Appointment date
•    Appointment times
•    Each client(s) first and last name or name of contact if the reservation is for a Corporate Event, LMT Staffing Service or a Massage Spa Party
•    A contact phone number per each paying client (mobile number needed from travelers)
•    Location
      o    If located in a hotel; name of hotel, room number, address and phone number
      o    If residential location; address and directions
      o    If located at a business location, we need the name of the company and location/address
•    Type of services (estimated service rate will be provided) (clients will have the option to extend or upgraded services during the appointment) (gratuity is much appreciated however, it is not included in the services rate)
•     Basic health information of each client such as any known health conditions and/or any type of medication usage (unless the reservation is for a Corporate Event, LMT Staffing Service or a Massage Spa Party) (If there are any known contraindications to receiving a massage spa service, Body Tech™ can not schedule the reservation) (This is for your protection)
•    Agreement of Body Tech’s Professional Ethical Policies
•    Credit card information (or billing arrangement if scheduling a Corporate Event or LMT Staffing service) (clients credit card will be charged after the reservation is completed)
•    Sorry we do not accept cash (our professionals do however accept cash gratuities) (gratuities may also be charged to the client’s credit card)
•    Driver’s license information is required by one client per appointment location and will be verified upon arrival by a Body Tech™ licensed professional (this is obtained for our professional’s safety) (drivers license verification is not required for Corporate Events, Massage Spa Parties or an LMT Staffing Service)

For menu of services and pricing information please see Hotel Services, Residential Services, Corporate & Events Services or LMT Staffing Services.
        

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Voicemail

Our Reservations Specialist are standing by however, if you should be transferred to our voicemail please provide the following information and our Reservations Specialist will contact you as soon as possible.
•    First and last name
•    Contact phone/mobile number
•    Location (city, state, area, home or hotel and room number)
•    Date and times to schedule your desired reservation
•    Type of service(s) your looking to schedule
•    Later in the evening; please provide a cut off time for a call back

Please speak clearly to assure we have your correct information so we can respond to your call.

 
Voicemail Response Time

Normally we are very quick at responding.  Sometimes depending on the day it can take up to an hour or more for a response if we are very busy.  We welcome later evening calls however, we can not always respond until the following day.

If you leave a voicemail in the later evening/night and would like a call back, please provide a cut off time for a call back.  Depending on our schedule, we may or may not be able to call back that same night.
     

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